Frequently Asked Questions (FAQ)
Click a category below to expand questions and answers.
What is KidsHospitals.org?
KidsHospitals.org is a growing platform that helps connect donors, families, and children’s hospitals. We aim to improve access to care, raise awareness, and offer resources to hospitals and those who support them.
Are you a registered nonprofit or medical provider?
No. We are not a registered charity or medical provider. We do not offer medical services or process donations directly.
Do you offer care directly?
No, we do not provide medical care. We help connect families to hospitals and share stories, tools, and resources.
How are you funded?
We are a small, independently developed platform. As we grow, we aim to build sustainable partnerships with donors and organizations.
How do I search for children’s hospitals?
Use the search tool on our Find Care page to look up hospitals by name, city, or state.
What if I can’t find my local hospital?
Our platform currently includes only major children’s hospitals and is still growing. For a more complete search, we recommend using Google or another trusted search engine.
Is the hospital information accurate?
We do our best to keep information current, but as our platform is still in development, errors or omissions may occur. Always confirm details directly with the hospital.
What should I do in an emergency?
Call 911 or your local emergency services immediately. We do not provide medical advice or emergency assistance.
Can I donate through KidsHospitals.org?
No. We do not accept or process donations. Instead, we connect you directly to verified children’s hospitals where you can give safely.
Is my donation tax-deductible?
That depends on the hospital you donate to. Please check their official donation page or contact them directly for tax-related questions.
How do I know donation links are safe?
We only link to official hospital websites, but always double-check the URL and use your best judgment before donating.
What are my options for legacy or corporate giving?
Visit our Ways to Give page to explore options like legacy giving, sponsorships, or corporate partnerships. You can also submit a form to request more information.
Can you help me pay for my child’s care?
We do not offer direct financial assistance, but you can submit a request form. While we cannot guarantee support, we may be able to guide you toward options.
How do I request financial help?
Visit the Help for Families section and complete the financial help request form.
Do you guarantee financial support?
No. We cannot guarantee funding or support. Our team is small and response times may vary.
How long does it take to hear back?
Due to high volume and limited staffing, response times may vary. If you don’t hear back, feel free to follow up.
How can our hospital be listed?
Hospitals can submit a partnership request through the For Hospitals page.
What if we’re listed but want to make a change or be removed?
Contact us we’ll assist you as soon as possible.
Do you verify hospital information?
We rely on publicly available data and hospital-submitted information. Please contact us if you notice anything inaccurate.
What are the benefits of joining your network?
Increased visibility, donor access, shared resources, and future access to hospital-specific tools as the platform grows.
Who can share a story?
Anyone — families, caregivers, donors, or hospital reps — with a relevant experience to share.
What kinds of stories do you accept?
Anything that reflects care, hope, or meaningful experiences related to children’s health or hospitals.
Will my story be edited?
We may lightly edit for clarity or format, but your message and voice will be preserved.
How do I share one?
Visit our Get Involved page and click the “Share Your Story" button to get started.
Who can use the hospital portal?
Only verified hospital representatives. Access is granted upon request.
What is the donor portal for?
It provides select corporate donors with access to hospital contact directories, documents, and partnership tools.
I forgot my password — what now?
Contact us for help.
I'm having trouble logging in. What should I do?
Make sure all fields are filled in. If the issue persists, contact us.
What happens to my information after I submit a form?
We store it securely and use it only to respond to your request. See our Privacy Policy for details.
Do you sell or share my data?
No. We do not sell or trade your personal information.
Do you use cookies?
Yes, to improve site performance. Learn more in our Cookie Policy.
Where can I find your full terms and policies?
Visit the footer or our Legal section for links to our Privacy Policy, Terms & Conditions, Cookie Policy, and Accessibility Statement.